Effective Date: September 14, 2026
Thank you for choosing WorkRep Careers. We want every employer to clearly understand what is included with a lifetime access purchase before completing a transaction.
This Refund, Cancellation & Lifetime Access Policy explains the terms that apply to purchases of WorkRep Careers employer access, including our one-time lifetime access packages.
By completing a purchase through WorkRep Careers, you acknowledge that you have read, understood, and agreed to the terms below.
WorkRep Careers offers employer packages that provide access to our hiring platform for the lifetime of the applicable service.
A lifetime access purchase is a one-time payment and is not a monthly or annual subscription.
Unless otherwise stated in the specific package purchased, lifetime access allows the purchasing employer to return to the platform and use the included employer features whenever hiring services are required.
Lifetime access is intended to provide long-term use of the platform and is not limited to a single job posting, single candidate, or single hiring period.
Unless expressly stated otherwise in a separate service agreement, a lifetime access purchase does not require recurring monthly or annual payments.
After the applicable one-time purchase has been successfully completed, the employer may continue using the included lifetime access without having to repurchase access each time a new hiring need arises.
Additional products, services, advertising, promotional services, or other features not included in the purchased package may be subject to separate fees.
All purchases of WorkRep Careers lifetime access are final.
Because lifetime access is provided in connection with a one-time payment and grants ongoing access to the platform, all sales are final once payment has been successfully completed.
WorkRep Careers does not offer refunds, partial refunds, credits, exchanges, or price adjustments after a purchase has been completed, except where required by applicable law.
This policy applies whether or not the employer has:
4. No Refund for Non-Use
An employer's decision not to use the platform after purchasing lifetime access does not create an entitlement to a refund.
The lifetime access product is purchased for ongoing availability and future use. Employers are not required to use the platform immediately after purchase.
For example, an employer may purchase lifetime access today and return months or years later when another hiring need arises. The ability to use the platform in the future is part of the value of the lifetime access purchase.
5. No Refund for Change of Mind
Refunds are not provided because an employer changes its mind after purchasing, decides it no longer wishes to hire, finds another hiring method, or determines that it does not currently need the platform.
We strongly encourage customers to review the information presented on the WorkRep Careers website, including package details, available features, pricing, and these terms before completing a purchase.
Because lifetime access is purchased as a one-time transaction rather than a recurring subscription, there is generally no recurring subscription to cancel.
Once a lifetime access purchase has been completed, the purchase cannot be cancelled for a refund.
If an employer believes that an account has been created incorrectly, has experienced a technical issue, or has another account-related concern, the employer may contact WorkRep support at:
Our support team can assist with account-related matters, technical concerns, and other issues that may affect access to the purchased service.
For purposes of this policy, "lifetime access" means access for the lifetime of the applicable WorkRep Careers platform or service offering, subject to these Terms and any limitations described in the purchased package.
Lifetime access does not mean guaranteed access for a specific number of years or for the lifetime of the purchasing business, employer, user, or individual.
WorkRep Careers may update, modify, replace, suspend, or discontinue certain platform features from time to time as the platform develops.
Where reasonably possible, WorkRep Careers may provide notice of material changes that substantially affect the purchased service.
Lifetime access includes the features expressly identified as being included in the package purchased by the employer.
Included features may include, where applicable:
The precise features available to an employer may depend on the package purchased and any applicable platform requirements.
Features may be updated or improved over time. WorkRep Careers does not guarantee that every feature will remain identical in appearance, functionality, or technical implementation indefinitely.
WorkRep Careers reserves the right to improve, modify, update, replace, remove, or otherwise change portions of the platform where reasonably necessary for operational, technical, business, legal, security, or other legitimate reasons.
Such changes may include changes to:
A change to the appearance or functionality of a feature does not automatically create a right to a refund.
Employers are responsible for maintaining the confidentiality and security of their account credentials.
Employers must not knowingly share, resell, sublicense, transfer, or provide unauthorized third parties with access to their account or lifetime access benefits.
Employers are responsible for activity conducted through their account unless they can demonstrate that the activity occurred without their authorization and despite reasonable security precautions.
Employers are responsible for ensuring that information submitted to WorkRep Careers is accurate, current, lawful, and appropriate for publication.
This includes, where applicable:
WorkRep Careers does not guarantee that every employer posting will attract applicants or result in a successful hire.
The purchase of lifetime access provides access to the platform and its included features.
It does not constitute a guarantee that an employer will receive a particular number of applicants, candidates, interviews, applications, hires, or employment placements.
Results may vary depending on the employer, position, compensation, location, industry, job market, job description, applicant demand, and other factors.
WorkRep Careers will make reasonable efforts to maintain access to the platform; however, uninterrupted or error-free service cannot be guaranteed.
Temporary interruptions may occur because of maintenance, technical difficulties, internet or hosting issues, security concerns, third-party services, system updates, or circumstances beyond our reasonable control.
Technical interruptions do not automatically qualify a customer for a refund.
If you experience an access or technical issue, please contact:
Customers are responsible for reviewing their order information before submitting payment.
Where a customer believes that a duplicate purchase was accidentally processed, the customer should contact WorkRep at info@workrep.ca as soon as possible so the transaction can be reviewed.
A duplicate transaction does not automatically create an entitlement to a refund, and any determination will be made based on the circumstances and applicable law.
Promotional pricing, coupons, discounts, and special offers may be subject to additional terms presented at the time of the promotion.
Unless otherwise expressly stated, promotional discounts do not create a right to receive the discounted price retroactively on previous purchases.
Coupons and promotional codes may have eligibility, expiration, usage, or other restrictions.
Applicable taxes, payment processing requirements, and transaction charges may apply to purchases.
The total amount payable will be presented to the customer during the applicable checkout process before payment is submitted.
Before initiating a payment dispute or chargeback, customers are encouraged to contact WorkRep at info@workrep.ca so that we can review the issue and attempt to resolve any legitimate concern.
A chargeback or payment dispute does not change the customer's obligations under this policy.
WorkRep Careers reserves the right to provide relevant transaction and account information to payment processors or financial institutions when responding to a disputed transaction.
If you believe that a transaction was made without your authorization, please contact WorkRep immediately at:
We may request information reasonably necessary to investigate an alleged unauthorized transaction.
WorkRep Careers may suspend or terminate an employer's access where there is a reasonable basis to believe that the employer has:
Where access is terminated because of a serious violation of these terms, the purchase remains subject to the final-sale policy and a refund will generally not be provided, except where required by applicable law.
WorkRep Careers may update this Refund, Cancellation & Lifetime Access Policy from time to time.
When changes are made, the revised version may be posted on the WorkRep Careers website with an updated effective date.
The version applicable to a purchase will be determined in accordance with applicable law and the terms presented to the customer at the time of purchase.
Questions regarding refunds, cancellations, lifetime access, billing, or employer accounts may be directed to:
WorkRep Careers
Email: info@workrep.ca
Please include your business name, email address associated with your account, and relevant order information when contacting support so that we can assist you more efficiently.
By purchasing a WorkRep Careers lifetime access package, you acknowledge that you have read the terms and all details outlined in this entire dialogue:
You are purchasing a one-time lifetime access package, not a recurring subscription.
The purchase is final and non-refundable, except where a refund is required by applicable law.
Lifetime access refers to the lifetime of the applicable WorkRep Careers platform or service and does not guarantee that every feature will remain unchanged indefinitely.
You have had the opportunity to review the package description, included features, pricing, and applicable terms before completing your purchase.
By completing your purchase, you agree to this Refund, Cancellation & Lifetime Access Policy.
Refund, Cancellation & Lifetime Access Policy